Privacy Policy

Last Updated: April 2026

1. Introduction

Leap Pest Control is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and process information about you.

2. Information We Collect

Contact Information: Name, phone, email, address
Service Information: Property details, pest problems, treatment history
Payment Information: Billing address and payment details
Communication Preferences: Consent for SMS, email, promotional communications

3. How We Use Your Information

Providing and improving our pest control services
Processing service requests and billing
Communicating about your service
Sending SMS reminders (with your consent)
Marketing communications (with your consent)
Complying with legal obligations

4. SMS Communications & Opt-In Details

When you provide your phone number and consent to SMS communications, you authorize Leap Pest Control to send you text messages related to service appointments, reminders, updates, and promotional offers (if you opt in).

Your SMS Rights: Reply "STOP" to opt out anytime. Reply "HELP" for support. Standard message rates may apply based on your carrier.

5. CRITICAL: SMS Opt-In Data NOT Shared With Third Parties

IMPORTANT PRIVACY NOTICE: Your phone number and SMS opt-in consent information are treated as sensitive personal data and are NOT shared, sold, or transferred to any third party. Specifically:

Your phone number is NEVER sold to external companies or data brokers
Your SMS opt-in consent is NEVER shared with other businesses or organizations
Your text message preferences are ONLY used by Leap Pest Control for service-related communications
Third-party service providers who assist with SMS delivery may only access your phone number for that specific purpose—they cannot use it for marketing or any other purpose
Your SMS data remains confidential and protected under this Privacy Policy
We will never combine your SMS opt-in with other data to share with third parties

6. Cookies & Tracking Practices

Our website uses cookies and similar tracking technologies to improve your experience, remember preferences, and analyze site usage.

Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Cookies that remain on your device for longer periods
Analytics Cookies: Help us understand how you use our website
Marketing Cookies: Used to track interests and show relevant content

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Mobile Information Sharing

When you provide your mobile phone number, you authorize us to:

Send service-related text messages to your mobile device
Send appointment reminders and confirmations
Send promotional and marketing messages (if you consent)
Store your phone number for service delivery purposes

Your mobile phone number will NOT be shared with third parties except as necessary for SMS delivery. Standard message and data rates apply based on your carrier plan.

8. Data Security Practices

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted and stored securely on protected servers.

9. Your Rights

Request access to your information
Request correction of inaccurate data
Request deletion of your information (subject to legal obligations)
Unsubscribe from marketing communications anytime
Opt out of SMS by replying "STOP"
Update your contact information at any time

10. Contact Us

Leap Pest Control
Phone: +1 (416) 805-5327
Email: info@leappestcontrol.com